Managed Services is really like having business continuity insurance. Managed Services ensures that all your systems are functioning as efficiently as possible with little or no downtime. Critical business information and records are protected around the clock, for example, customer information, financial records and project/product plans to name a few. We protect the information that your business couldn’t survive without. In fact, only 6% of businesses that suffer a major data loss managed to survive for the long haul. Saving your data can literally save your business.
Rooney IT provides you with a range of ways to keep you informed. From Daily Health Check reports that advise you of the condition of your systems each morning, to Weekly Health Reports that provide a one-page, once-per-week health analysis, to comprehensive Monthly Client Reports that show trends and highlight issues on a wide range of systems, you’ll be able to choose the way you’d like to be kept informed.
What is the Daily Health Report?
The Daily Health Report provides a one-page summary showing the state of your:
• Backup jobs
• Anti-virus update
• Disk health
• Exchange Store size
• Disk volume growth rates
• Event logs
• Hacker attempts
Note that the Daily Health Check service is a pre-requisite for this report.
If you contract with us for support, you can rest assured that we’re attending to any problems found. If you don’t contract with us, you can attend to these problems yourself – or call us for supplementary support.
What is the Weekly Health Report?
Sometimes you can have too much of a good thing. The Weekly Health Report summarises each day’s Health Checks into one easy-to-read report and delivers it once a week at a time suitable for you.
You’ll see developing issues, and you’ll be assured that we’re checking your systems each and every morning.
What is the Monthly Client Report?
Monthly Client Reports provide comprehensive detail about outages and trends experienced during the month. You’ll receive full colour graphs showing:
• Disk space trends
• Percentage good analysis for all 24×7 checks
• Outage analysis by type
• Backup complete and AV update trends
• And more
You’ll see what parts of your network are creaking and are the cause of downtime. Together, we can address these issues and further improve your systems availability.
How do I get going?
Please note that reports can only be offered in conjunction with the Daily Health and/or 24×7 Round-the-Clock Monitoring Services.
Would you like to see how your business could achieve more, save more and grow more with managed services? Call us at 352-796-6671 or email us and take control of IT and your business.